Support » Plugin: wpForo Forum » Topics not imported Completely

  • Resolved dutt

    (@rajat-dutt)


    I followed ur tutorial on importing from bbpress to wpforo.
    I used go2wpforo tool as you can see:
    https://www.nexahair.com/forums/forum/natural-human-hair/
    I am having 632 topics and 638 replies but when I used that tool to import it only shows 76 topics.
    i don’t want to loose my data and need to import it perfectly exactly same as bbpress.
    pls help me in that case

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Hi @rajat-dutt,
    I think all data are migrated, but somehow you don’t see it.
    Please go to Dashboard > Forums > Dashboard, click the following buttons:

    [Update Topic Statistic]
    [Update Forum Statistic]
    [Delete all caches]
    (if you have other cache plugins, please purge other plugin cache as well)

    Then leave the screenshot of that page here.

    Then go to Dashboard > Forums > Forums, take a screenshot and leave it here.
    Then go to Dashboard > Forums > Moderation, take a screenshot and leave it here.

    Thread Starter dutt

    (@rajat-dutt)

    There is no such improvement
    i followed all the above steps:

    Your plugin dashboard screenshot:
    https://snipboard.io/TONU8S.jpg

    https://snipboard.io/3ao2Nd.jpg

    https://snipboard.io/xPnrXd.jpg

    Also if you want here is bbpress screenshot:
    https://snipboard.io/rHRq70.jpg
    https://snipboard.io/hr4YVl.jpg

    I hope that clears your doubt.

    Plugin Author gVectors Team

    (@gvectors-team)

    Thank you @rajat-dutt,
    Ok, I’m sorry but it’s impossible to see what’s the problem. Please contact us via support[at]gvectors.com email address for further support.

    Thread Starter dutt

    (@rajat-dutt)

    hi i contact your team
    and they said they cant help.
    they telling me to hire professional team and giving me companies name for this.
    pls let me know first they told me to share database files after this they denying tk help me.

    Plugin Author gVectors Team

    (@gvectors-team)

    @rajat-dutt,
    To tell the truth that’s impossible to support forum migration issues if the migration was performed incompletely. So there is no way to fix it. That’s why we don’t support such cases and recommend contact to migration services or find some paid developer.

    In any case please open a new support topic in wpForo Community, you may get some help from our members: https://wpforo.com/community/

    Thread Starter dutt

    (@rajat-dutt)

    I followed ur tutorial on importing from bbpress to wpforo.
    I used go2wpforo tool as you can see:
    https://www.nexahair.com/forums/forum/natural-human-hair/
    I am having 632 topics and 638 replies but when I used that tool to import it only shows 76 topics.
    I am not asking for the migration. I am just asking why you tools are not importing my 100% data?
    i have shared all the screenshots with you.

    Plugin Author gVectors Team

    (@gvectors-team)

    @rajat-dutt,
    Something is wrong with your data, that’s why it doesn’t import. This tool have already imported hundreds of bbPress forums without any issue. It works fine, the issue is in your bbPress data. Here are some cases:

    1. The users of topics don’t exist, the topic creator users data are damaged in the database.
    2. Database tables are crashed. Something is wrong with the wp_posts and wp_postmeta tables of your WordPress and bbPress.
    3. bbPress topics and posts metadata don’t exist in wp_postmeta table, so the migration tool cannot connect forums with topics and topics with posts. The topics become orphan and they cannot be migrated.
    4. bbPress topics and posts contains non-UTF8 characters which cannot be imported in wpForo tables.
    5. and dozens of other issues….

    Thread Starter dutt

    (@rajat-dutt)

    what is the solution than?

    Plugin Author gVectors Team

    (@gvectors-team)

    @rajat-dutt,
    Someone should find a lot of time for you to investigate your database tables and check all. That’s why we ask you to contact professional migration services. I’m sorry, but there is no any free support that will spend lots of time to check your database issues.

    Thread Starter dutt

    (@rajat-dutt)

    if my database is having problem why it is not coming in BBpress?
    only its coming after migration to your plugin?

    Plugin Author gVectors Team

    (@gvectors-team)

    Because they are a totally different forums, and they require totally different data structure in the database. Some issue may not be critical for bbPress, but it may be a reason to lose data relationships and make it impossible to migrate.

    Again, I’d ask you open a new support topic in wpForo Community. You have more chance there to found out the database issues and ways to migrate: https://wpforo.com/community/

Viewing 11 replies - 1 through 11 (of 11 total)
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