Support » Plugin: MANGOPAY WooCommerce » Topic still not resolved– nationality– error

  • Resolved mchsu2000

    (@mchsu2000)


    Hello,

    You marked an issue I submitted as resolved but it is not.

    Please refer to original issue–
    https://wordpress.org/support/topic/error-registering-new-user-with-nationality-united-states/#post-13349758

    And here is my reply:

    I agree nationality does not ask for a state. HOWEVER, when a new user selects nationality United States and country/region as Netherlands (or non-US country), they receive the error “state required.” But there is nowhere to add a state because as you said Nationality does not ask for a state (so there is no state field) and the user cannot continue.

    Can you please test this condition to see? I believe it is a bug.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author mangopay

    (@mangopay)

    Hi @mchsu2000

    Indeed, we’ve been able to reproduce error.

    We’re looking into a fix.

    We’ll keep you updated.

    max

    Thread Starter mchsu2000

    (@mchsu2000)

    Thank you so much, Max!

    Thread Starter mchsu2000

    (@mchsu2000)

    Hi Max,
    Can you give me an idea of how long it will take to fix this error?
    Thanks

    Thread Starter mchsu2000

    (@mchsu2000)

    Hi Max,
    It looks like the “required state” problem also occurs with Canada. Can this be fixed soon? Or is there a meta key for the state that I can set to a default value so that I can avoid this problem?

    I’m trying to launch this week, but need to solve this error first.

    Thanks,
    Peggy

    Thread Starter mchsu2000

    (@mchsu2000)

    Hi Max,
    Any update on this issue? Is there a patch or temporary fix that I can apply?

    I need a fix for this issue so I can launch my site.

    Thank you,
    Peggy

    Plugin Author mangopay

    (@mangopay)

    Hi @mchsu2000
    We’re releasing tomorrow morning a new version that takes into account this issue

    Thread Starter mchsu2000

    (@mchsu2000)

    Thanks so much! I really appreciate it.

    Thread Starter mchsu2000

    (@mchsu2000)

    Thank you very much for the fix! It is working now:)

    Thread Starter mchsu2000

    (@mchsu2000)

    resolved. thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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