Hello @nichere,
Please make sure the “Top Bar” is enabled on Customize > Top Bar > General and on the edit page in the backend, is enabled:
https://i.postimg.cc/VvBy8NCR/image.png.
After that, if your issue persists again, for troubleshooting, please do the following steps and let me know the results:
1- Head over to WP Dashboard > Plugin.
2- Deactivate all plugins.
3- Then, first activate the Ocean Extra plugin.
4- Check your issue.
5- Then, activate your plugins one by one
6- After activation of any plugins, check your issue
Also, can you please provide some info on the plugins you have?
Note: if you have a cache on the server cache or using the CDN; You need to clear its cache contents or disable them.
Best Regards