Support » Plugin: Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder » Top Urget: Divi Visual Builder Dies

  • Resolved speedfreakhorror

    (@speedfreakhorror)


    Dear Creator,
    Your plugin works like a charm but there is a problem with the menu module please take a look if it is in the visual builder and one saves the menu the visual builder does not work anymore. Especially in the menu styling changes causes the error. Please take a look.

    Uarti.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Supreme Modules

    (@divisupreme)

    Hi there,

    Thanks for letting us know. Firstly I want to know the following:

    If you’re on at least the following:

    • Divi Theme >= version 3.1
    • Extra Theme >= version 2.1
    • Divi Builder >= version 2.1
    • PHP version >= 5.6

    Also which Divi version are you on? and also if you’re using any minify plugin? Can you turn them off and try again?

    Can I know when you use the Menu Module, it is on pages or blog or custom post type?

    I tried again on one of our staging site https://www.useloom.com/share/3949af0eae2742ca8f02725ad7b18f81 and could not reproduce the issue you’re having.

    • This reply was modified 1 year, 8 months ago by Supreme Modules. Reason: add on

    I am on the latest divi version the lastest that is on place. Yes i was using a minify and did try truning off waited an hour and check if the error is there and found it did not go out.

    I am trying to use it on the homepage.

    tried switching on DIVI Supreme Modules Plugin and Divi Builder Just Died.

    Plugin Author Supreme Modules

    (@divisupreme)

    🤔 we tried to reproduce the steps but could not get the issue you’ve having. Can you email us at hello @ divisupreme.com ? We are curious and want to find out what is the issue on your end.

    I had mailed but i got no response.

    Plugin Author Supreme Modules

    (@divisupreme)

    Just replied to you. The email went into our junk folder. Please check. 😀

    Plugin Author Supreme Modules

    (@divisupreme)

    Closing this as we are communicating via email.

Viewing 6 replies - 1 through 6 (of 6 total)
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