Plugin Contributor
Dan
(@drawmyface)
Hi there
The site you mentioned doesn’t appear to have a Jetpack connection currently. Can you confirm the site URL, and make sure Jetpack is installed and activated?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Thread Starter
sue_b
(@sue_b)
Thank you!! I used the contact form 🙂
Plugin Contributor
Dan
(@drawmyface)
Thanks! We got your support ticket, so I’ll mark this as resolved and we’ll reply by email as soon as we can.