Top posts not working

  • Resolved KineticPulse

    (@kineticpulse)


    5 years, 1 month ago

    Top posts widget seems to have several issues:

    1. Images are broken (thumbnails are plenty big enough, and are showing on the single post page)
    2. Stats page on dashboard lists multiple posts, but top posts widget only showing one

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter KineticPulse

    (@kineticpulse)

    5 years, 1 month ago

    ADDITIONAL INFO:

    If I check the broken image link and remove the ‘SSL=1’ parameter from the end, it works just fine.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    5 years, 1 month ago

    Something is blocking us from communicating with your site, but I’m not seeing any outright blockers, so it could just be an issue in Jetpack’s settings on your end.

    Please try deleting Jetpack specifically from the Plugins section of your blog’s Dashboard.

    This will clear out Jetpack’s settings, and it should work properly after a reinstall.

    Thread Starter KineticPulse

    (@kineticpulse)

    5 years, 1 month ago

    Thanks – hosting company detected a block, so they have whitelisted. This has resulted in the image no longer being broken, but the widget is still only bringing back a single result (despite the dashboard stats showing many more). I’ll remove and reinstall the plugin to see if that fixes it.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    5 years, 1 month ago

    Everything seems to be fine on this end. Would you mind adding the widget back to your site, and/or letting me know where exactly I can find it on your live site?

    Thread Starter KineticPulse

    (@kineticpulse)

    5 years, 1 month ago

    Yes, it’s all fine now thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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