Support » Plugin: Sprout Invoices - Invoice & Estimate your Clients » Top Invoicing Plug-in with Superb Support

  • I searched among a myriad of plug-ins before settling on Sprout Invoices. After nearly a year of use I can say that it has saved me countless hours of unpleasant administrative tasks and manual accounting. Further, because my business requires a signed contract, the integration with WP e-Signature (which can be configured to require signature of a contract/agreement before payment can be made on the invoice) has made an enormous difference in our workflow.

    I have been especially pleased with support, which has been lightning fast, intelligent and thoughtful. When you work with support you are connecting with those whose hands are on the code and they can solve problems fast. Yesterday I contacted support about a minor formatting issue for invoices in PDF format. Within minutes the problem was solved and a new version of the software was released. That should be a lesson for other software companies that outsource support to telephone representatives with limited abilities who waste your time and ultimately can’t — and don’t — solve your issues.

    Keep up the great work, Sprout Invoices!

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