Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @mtbkongress,

    Thank you so much for your kind words and the 4-star rating! We’re thrilled to hear that you find Eventin user-friendly, versatile, and effective for event management. Our team works hard to provide a seamless experience, and your feedback means a lot to us.

    If there’s anything specific we can do to earn that extra star(5 Star), please let us know. We’re always striving to improve and would love to ensure that your experience with Eventin is nothing short of perfect.

    Again thank you so much for your valuable rating.

    Thanks for being with us and using our products.

    Good Day!

    Best Rgeards

    Thread Starter mtbkongress

    (@mtbkongress)

    Hi,

    Thank you for your message and for asking how we can further improve our rating for Eventin.

    A few points we would like to address:

    1. Error Message During Checkout: After WooCommerce updates, we receive error messages during the checkout process, although the orders do get recorded in the system.
    2. Formatting Adjustments: Customizing the formatting for a more personalized appearance would be helpful.
    3. Ticket Scheduling: It would be great if tickets could be enabled or disabled according to our specified timelines.

    We are very satisfied with Eventin and find it to be a good tool. However, these minor issues require additional organization on our part.

    Thank you for your support!

    Best regards,
    Harald

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @mtbkongress,

    We are very sorry for the inconvenience. It seems you have some queries. Well, we are requesting you to connect with our help center so that we can investigate your issues and provide you with the best solutions.

    1. Error Message During Checkout: What kind of error message are you suffering from? Can you please share screenshots of it so that we can understand the issue?
    2. Formatting Adjustments: Where do you want to customize? If anything can customize by the setting, we can assist you to do so. 
    3. Ticket Scheduling: You can enable or disabled tickets from the event manually right now. But you would be glad to know that our latest version 4 will be released very soon and you can set the time frame for the ticket here.

    Please, share your issue with our help center, we can assure your issue will be solve very soon.

    Thanks for sharing with us.

    Best Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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