Title: Top Countries counting issue
Last modified: November 12, 2017

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# Top Countries counting issue

 *  Resolved [kasalux](https://wordpress.org/support/users/kasalux/)
 * (@kasalux)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/top-countries-counting-issue/)
 * Hello
 * I am using WP Statistics version 12.1.3
 * From some time notice that the Top Countries Count stopped counting visits in
   all countries except the values related to United States.
    I do not want to believe
   that there was not one visitor from any other countries that visited my site.
   Can someone help me with this problem?
 * Thanks in advance
 * My Top Countries list
 * 1 United States 8,052
    2 Russian Federation 2,162 3 Portugal 1,029 4 France 135
   5 Switzerland 89 6 Italy 85 7 Ukraine 77 8 Netherlands 71 9 China 65 10 Indonesia
   53
    -  This topic was modified 8 years, 6 months ago by [kasalux](https://wordpress.org/support/users/kasalux/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftop-countries-counting-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [DediData](https://wordpress.org/support/users/dedidata/)
 * (@dedidata)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/top-countries-counting-issue/#post-9696113)
 * Hi,
 * Do you use any Cache plugin on your WordPress?
    Actually cache plugins prevent
   WP Statistics to log the visits, But we are trying to fix this issue if you even
   use a cache plugin So please wait about 1 month , We will consider that You can
   temporary disable the cache plugin to log the visits if you have any other problem
   related to this support request, Please change the status of this request to “
   not resolved”
 * Regards
 *  Thread Starter [kasalux](https://wordpress.org/support/users/kasalux/)
 * (@kasalux)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/top-countries-counting-issue/#post-9714976)
 * Hi
 * I do not use any cache plugin
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Top Countries counting issue’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [kasalux](https://wordpress.org/support/users/kasalux/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/top-countries-counting-issue/#post-9714976)
 * Status: resolved