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[Resolved] Top 10 no longer working

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  • Plugin Author Ajay


    mandalam, please delete the widget and then readd it.

    This will reset the widget.

    Thank you for your quick reply. Have reinstalled. Unfortunately I could not find the data file so information lost.

    Plugin Author Ajay


    mandalam, the easy solution would have been to just delete the widget under Appearances.

    However, do you have a backup of your database? You might need to ask your host.
    You will need to restore the two tables whose names contain “tptn_” since this is where the data is stored.

    Hi Ajay:
    Thank you for your efforts. I have done a search through my back up and can only find:
    Assorted tptn-ua_UA.** language files
    and readme.txt with mention of tptn
    Which folder are the data files stored in?

    Plugin Author Ajay



    You’ll need to talk to your host. Ideally they should be maintaining backups of the mysql database.

Viewing 5 replies - 1 through 5 (of 5 total)
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