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[Resolved] Top 10 no longer working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ajay

    @ajay

    mandalam, please delete the widget and then readd it.

    This will reset the widget.

    Thank you for your quick reply. Have reinstalled. Unfortunately I could not find the data file so information lost.

    Plugin Author Ajay

    @ajay

    mandalam, the easy solution would have been to just delete the widget under Appearances.

    However, do you have a backup of your database? You might need to ask your host.
    You will need to restore the two tables whose names contain “tptn_” since this is where the data is stored.

    Hi Ajay:
    Thank you for your efforts. I have done a search through my back up and can only find:
    dwsync.xml
    Assorted tptn-ua_UA.** language files
    and readme.txt with mention of tptn
    Which folder are the data files stored in?

    Plugin Author Ajay

    @ajay

    mandalam,

    You’ll need to talk to your host. Ideally they should be maintaining backups of the mysql database.

Viewing 5 replies - 1 through 5 (of 5 total)
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