Support » Plugin: WordPress Tooltips » TOOLTIPS speech bubble with text, disappears and never comes out again.

  • Resolved jisas666

    (@jisas666)


    Hello forum. I really like the Tooltip plugin. But I have a strange problem. when I installed it, it worked perfectly for me, with the wordpress photo galleries. It has been installing plugin updates. And now Tooltip, it makes me a weird thing. when you place the pointer over the image, the speech bubble comes out with the text, but in seconds it closes and it does not come back anymore. I have disabled all plugins, I have reviewed one by one. And nothing. I have reinstalled Tooltips, and I have updated to the latest version. And keep doing the same. I have WordPress 4.9.5 Would it be possible to know, what could be failing? … The problem is known, that the speech bubble with the text appears a few seconds and disappears and does not come back anymore. Thanks and regards from JM. Spain.

    NOTE: The last two plugins installed, have been -Custom Meta Widget (by bitacre). And the other plugin is -Ultimate Member. And I do not know what it can be.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Tomas Zhu

    (@zhuyi)

    Hi @jisas666,

    Thanks for the message 🙂

    I installed wordpress tooltips on my site too, I tested it and I did not found the problem, I mouse hover images on my site and the tooltips speech bubble appears, and when I mouse hover images again, the tooltips speech bubble appears again, I can not replay the problem on my side.

    I am not sure are there any theme conflict or plugin conflict? Would you please:
    1: Install wordpress backup plugin to backup your site, for example, duplicator — https://wordpress.org/plugins/duplicator/
    2: Disable all plugins to check does the problem existed here or not
    3: If the problem is still here, please change your theme to wordpress default theme to check does the problem existed here yet?

    If the problem is caused by plugin / theme conflict, please tell me which plugin or theme conflict with wordpress tooltips, I will check it and find the reason for you. 🙂

    Thanks, have a blessings day with your family 🙂

    Best Regards,
    Tomas

Viewing 1 replies (of 1 total)
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