Support » Plugin: Tooltip CK » Tooltips not showing

  • Hello! These were working fine but now the tooltips are not working and are just showing the shortcodes.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author CeiKay

    (@ced1870)

    Hi
    please confirm that you get the problem with the version 2.2.8
    CEd

    Thread Starter vickhellfire

    (@vickhellfire)

    Thank you, yes we do.

    Plugin Author CeiKay

    (@ced1870)

    I have tested the 2.2.8 and it works
    please tell me where you have put the tooltips : into an article/post, a widget, a page builder ?

    Thread Starter vickhellfire

    (@vickhellfire)

    It’s in Elementor – within a custom widget that uses a text editor. As mentioned it was working fine before.

    Thread Starter vickhellfire

    (@vickhellfire)

    Plugin Author CeiKay

    (@ced1870)

    thanks for the details, I will need to try to reproduce the issue so that I can fix it
    I will let you know asap

    Plugin Author CeiKay

    (@ced1870)

    I have created the same as you, installed Elementor and used the tooltip in a text block
    – it does not work in the Elementor preview (as expected because you have the inline text edition)
    – it works in the real page (preview changes)

    (tested with Tooltip CK 2.2.8 Light version, WP 5.5, latest Elementor)

    are you sure that the Tooltip plugin is enabled ?
    are you using the Light or Pro version ? (to know what to test)

    Thread Starter vickhellfire

    (@vickhellfire)

    The plugin is enabled and it is the light version. I have also disabled my Nitropack page speed optimization on the page. I’m also looking at my other plugins but can’t see anything likely to cause a conflict.

    Plugin Author CeiKay

    (@ced1870)

    then can you please contact me by email and give me a FTP access so that I can look into the plugin files directly

Viewing 9 replies - 1 through 9 (of 9 total)
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