Tooltips are loaded at the top of the page by default

  • magneetjeswinkel

    (@magneetjeswinkel)


    7 months ago

    Thank you so much for this great plugin! I am very happy with it. I do have a problem with the plugin when loading the website on mobile. This is because two tooltips are loaded at the top of the page by default. These are therefore always visible after the page has been loaded, even if the tooltip does not appear on the page. Is this a known problem?

    I don’t have the plugin active right now because of this. So at the moment it cannot be seen when you open the website.

    Kind regards,

    Hans Huizenga

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jamel.Z

    (@lebleut)

    7 months ago

    Hi @magneetjeswinkel and thank you for reporting this,

    Actually we haven’t noticed something similar but I suggest you something:

    Try to activate Tooltipy for a quick while then make 2 screenshots, one for the visible issue and the other for the console of the browser so I get what is going wrong

    You can also contact me by email if you could give me a temporary admin access so I can check closely myself

    Thanks

    Thread Starter magneetjeswinkel

    (@magneetjeswinkel)

    7 months ago

    Hi Jamel,

    You are very very quick! 🙂 I sent you a login in a couple of minutes.

    Thanks!

    Plugin Author Jamel.Z

    (@lebleut)

    7 months ago

    Hi back,

    Thank you for the credentials, I fixed the issue, you are using the “Remove unused css” option and I had to add the tooltipy css files in the safelist section to prevent from being deleted

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Tooltips are loaded at the top of the page by default’ is closed to new replies.

  • 3 replies
  • 2 participants
  • Last reply from: Jamel.Z
  • Last activity: 7 months ago
  • Status: not resolved