Took me a whole day to work out this plugin broke my shop

  • yvettewright0910

    (@yvettewright0910)


    1 month, 2 weeks ago

    My website was getting errors for a full day after a server upgrade and it turns out it was this plugin! Sitting for hours on the phone with a developer trying to figure out which plugin was the issue and causing 500/502 errors everywhere and as soon as we activated this plugin again it broke, deactivated it and everything worked perfectly…except now we need a new payment gateway.

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  • Plugin Support Douglas I. a11n

    (@imodouglas)

    1 month, 2 weeks ago

    Hi @yvettewright0910, I am sorry to hear that this happened to your site.

    It sounds like the plugin is conflicting with something on your site and we’d be happy to look into this for you. However, we are unable to help with issues in review threads so please open a support ticket and we’ll look into it for you.

    Feel free to share the support ticket ID here so we can get to it quickly.

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