too many wc-admin_import_orders

1. The pending fills instantly after I delete anything in there.
2. I think you mean under Analytics -> Settings -> “Import historical data”. Status says: Initializing with wheel spinning. Doesn’t change. It use to show items importing here. Still the same after I refresh the page. The bars are not moving and says “0 of 417” imported. After I stop it from importing, the “Delete previously imported data” button does not show up a message appears below “There was a problem rebuilding your report data” but if I refresh the page the status shows initializing with a wheel spinning. It seems to be auto starting right after I click the stop. When I check the Scheduled Actions page, I see “wc-admin_import_orders” in pending, and they are appearing in complete, which grows by about 20 every second. When I click stop importing and just refresh the page the status also shows initializing.
   
   I remember in the past the import bar would look like it’s filling up, and when I click stop, there is a button that says “Delete previously imported data”. It could be the cpu usage is too high and it’s not updating properly. I have tried to press the delete import data but I think it starts importing again before anything gets deleted.

• This reply was modified 11 months, 3 weeks ago by meatface888.

Sorry I don’t know how to work inside DB’s or understand how to run snippets.

The problems look very similar on both Production site and Staging site. They both constantly run “Import Historical Data” indefinitely which drives up the CPU usage dramatically and they are all completing under scheduled actions under complete. Both sites run wc-admin_import_orders about 90,000 every 30 min.

Also on both sites, every time I stop the “Import Historical Data” it auto starts again.

I tried to open a ticket on the woocommerce.com site but not really sure where to do this. I tried to contact support and ithe site was asking me to connect my store even though it appeared to be connected. I tried deleting the connection and redoing it to see if I could get it unstuck but it never gets past the subscription part. Just keeps taking me back to the start and asks me for my URL again.

I went back into the chat and opened a chat by manually entering the website to fix the subscription issue. I have not had a response yet.

I went through the Get Support link and clicked on the Get in Touch link at the bottom of the page. It said if no one replies to me in a few minutes they will email me but no one emailed me at all. I can’t find anywhere on the site to open a ticket.