Hi @dartford5,
Sorry to hear about the difficulties encountered.
To resolve the issue on X, you need to set up a custom account for Twitter. All the steps can be found here – How to setup a custom account for Twitter?.
Regarding Facebook, please make sure you are using the latest version of the plugin and try to reconnect your Facebook account.
Hope it helps and let me know if you require any further assistance.
Hi Poonam and thanks for your reply. Ok I’ll try it with Twitter but meanwhile I can’t make it work with Facebook (like I did before) And yes I’m using the latest version of the plugin. I get the following message: “Preparing authorization… No Facebook pages or groups were given authorization for posting. Please make sure you have higher access to a Facebook page or group.”
Looking forward to your help. Thanks again.
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This reply was modified 1 year, 5 months ago by
dartford5.
Hi @dartford5,
Unfortunately, starting on 22 April 2024, third-party applications are no longer accessible within Facebook groups, as you can see in the Meta announcement – here. This change impacts ROP’s integration, and there are no viable solutions available.
Please note that you can still use ROP to share posts on Facebook pages and Instagram profiles. Only the groups were affected by this change.
If you have any other questions, feel free to reach out!
Hi again Poonam,
I’m not using ROP to share on a Facebook group, but a page, and it’s not working. Thus my inquiry. Looking forward to your help. Thanks again!
Plugin Support
AndreeaR
(@andreearadacina21)
Hey @dartford5,
We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.
What happens next?
Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.
Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
If you have any additional information that may assist with prioritization or resolution, feel free to reply.
If you have any additional questions or concerns, please feel free to open another ticket. Again, we apologize for the inconvenience and thank you for your patience.
Plugin Support
AndreeaR
(@andreearadacina21)
Hello @dartford5 ,
Thank you for your cooperation and patience!
Our development team has resolved this issue. Please re-authenticate your account and check the permissions in the Edit Settings panel within the authentication pop-up.
Have a great day,
Andreea
Hi Andreea and thanks for your reply. However Revive Old Posts is currently showing two error messages now, as follows:
Preparing authorization…
Facebook SDK returned an error: Cross-site request forgery validation failed. Required param “state” missing from persistent data.
Error posting on X: Too Many Requests | Additional info: {“title”:”Too Many Requests”,”detail”:”Too Many Requests”,”type”:”about:blank”,”status”:429}
Any suggestions?
Thanks again in advance.
Plugin Support
AndreeaR
(@andreearadacina21)
Hey @dartford5,
Thank you for the update!
To address the first issue, please clear the cache and set up the connection with Facebook again – https://docs.themeisle.com/article/1526-how-to-clear-the-cache-in-wordpress.
For the second issue, kindly follow these steps – https://docs.revive.social/article/1908-how-to-solve-453-twitter-error-in-rop.
I hope this helps!
Best regards,
Andreea
