Support » Plugin: Duplicator - WordPress Migration & Backup Plugin » “too many redirects” error at end of install

  • Resolved supercure

    (@supercure)


    **Newbie alert**

    Moving site from MAMP to live website. Install with Duplicator apparently goes well until Step 4. When checking the site, browser gives a “too many redirects” error message.

    There is another WP in progress, not live yet site on my webserver. Have opened a new empty directory to drop Duplicator archive and installer.php.

    Have tried a few things (clearing browser cache and cookies, cancelling plugins transfer at Step 3) but to no avail. When trying to access the site pages, I get the WP language settings.

    There is a difference in Server/Build server versions (5.5.57 to 5.6.35). Not able to work out if this is big enough a difference to create the issue.

    Installer log errors are a mile long. Extract: (actual names were replaced by fantasy “cablingxyz” names), below.

    Any help would be pure joy. Thanks!

    PHP VERSION: 5.6.30-0+deb8u1 | SAPI: cgi-fcgi
    PHP TIME LIMIT: [0] time limit restriction disabled
    PHP MEMORY: 2048M | SUHOSIN: disabled
    SERVER: Apache
    DOC ROOT: /var/www/vhosts/Cablingxyz.com/httpdocs/Cabling18
    DOC ROOT 755: true
    LOG FILE 644: true
    REQUEST URL: http://Cablingxyz.com/Cabling18/installer.php
    ————————————–
    ARCHIVE EXTRACTION
    ————————————–
    NAME: Cabling18Install_3851bd3f4258d37e6377170907142308_archive.zip
    SIZE: 82.17MB
    ZIP: Enabled (ZipArchive Support)

    >>> START EXTRACTION:
    ZipArchive Object
    (
    [status] => 0
    [statusSys] => 0
    [numFiles] => 11036
    [filename] => /var/www/vhosts/Cablingxyz.com/httpdocs/Cabling18/Cabling18Install_3851bd3f4258d37e6377170907142308_archive.zip
    [comment] =>
    )
    File timestamp is ‘Current’ mode: 2017-09-07 15:46:24
    <<< EXTRACTION COMPLETE: true

    WEB SERVER CONFIGURATION FILE RESET:
    – Backup of .htaccess/web.config made to *.170907154624.orig
    – Reset of .htaccess/web.config files

    STEP-1 COMPLETE @ 03:46:24 – RUNTIME: 5.8349 sec.

    ********************************************************************************
    * DUPLICATOR-LITE: INSTALL-LOG
    * STEP-2 START @ 03:48:34
    * NOTICE: Do NOT post to public sites or forums
    ********************************************************************************
    ————————————–
    DATABASE ENVIRONMENT
    ————————————–
    MYSQL VERSION: This Server: 5.5.57 — Build Server: 5.6.35
    FILE SIZE: database.sql (11.13MB) – installer-data.sql (11.13MB)
    TIMEOUT: 5000
    MAXPACK: 16777216
    SQLMODE: NOT_SET
    NEW SQL FILE: [/var/www/vhosts/Cablingxyz.com/httpdocs/Cabling18/installer-data.sql]
    ————————————–
    DATABASE RESULTS
    ————————————–
    **ERROR** database error write ‘Unknown collation: ‘utf8mb4_unicode_520_ci” – [sql=
    CREATE TABLE wp_commentmeta (
    meta_id bigint(20) unsigned NOT NULL A…]
    **ERROR** database error write ‘Unknown collation: ‘utf8mb4_unicode_520_ci” – [sql=
    CREATE TABLE wp_comments (
    comment_ID bigint(20) unsigned NOT NULL A…]
    **ERROR** database error write ‘Unknown collation: ‘utf8mb4_unicode_520_ci” – [sql=
    CREATE TABLE wp_links
    v
    v
    v
    v
    /* INSERT TABLE DATA: wp_comments */
    INSERT INTO wp_comments VALUES(“1″…]
    **ERROR** database error write ‘Table ‘Cabling2018.wp_options’ doesn’t exist’ – [sql=
    /* INSERT TABLE DATA: wp_options */
    INSERT INTO wp_options VALUES(“1”, “…]
    **ERROR** database error write ‘Table ‘Cabling2018.wp_options’ doesn’t exist’ – [sql=INSERT INTO wp_options VALUES(“2”, “home”, “http://localhost:8888/Cabling18…%5D
    v
    v
    v
    **ERROR** database error write ‘Table ‘Cabling2018.wp_usermeta’ doesn’t exist’ – [sql=INSERT INTO wp_usermeta VALUES(“26”, “1”, “metaboxhidden_nav-menus”, “a:1…]
    **ERROR** database error write ‘Table ‘Cabling2018.wp_users’ doesn’t exist’ – [sql=
    /* INSERT TABLE DATA: wp_users */
    INSERT INTO wp_users VALUES(“1”, “Loui…]
    ERRORS FOUND: 3691
    TABLES DROPPED: 7
    QUERIES RAN: 127

    wp_duplicator_packages: (1)
    wp_revslider_css: (109)
    wp_revslider_layer_animations: (0)
    wp_revslider_navigations: (0)
    wp_revslider_sliders: (1)
    wp_revslider_slides: (5)
    wp_revslider_static_slides: (1)

    Removed ‘2’ cache/transient rows

    CREATE/INSTALL RUNTIME: 5.8401 sec.
    STEP-2 COMPLETE @ 03:48:41 – RUNTIME: 6.3357 sec.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey @supercure,

    Check out this question on the FAQs page I believe it may help or provide some clues about this issue:

        – What is Compatibility mode & ‘Unknown collation’ errors?
        – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-110-q

    Let me know if this helps~

    P.S. Be careful with posting the log info to the forums it does have sensitive info…

    Thread Starter supercure

    (@supercure)

    Thanks Cory, will check it.

    Info above was carefully anonymized.

    That is good! Thxs for the update…

    Thread Starter supercure

    (@supercure)

    You are probably right, small mySQL differences in source/host versions were probably the culprit.

    As I am not shifting my site between two live sites, I finally decided that downgrading my MAMP version to match the lower version of my webhost was too complicated, so I used another plugin. I reckon Duplicator is very powerful and gives you a lot of custom install options, but may be a bit above my pay grade – I am a translator by trade!

    In any case, thx for you prompt pointers. Very helpful.

    Thanks for the feedback!

    Cheers~

Viewing 5 replies - 1 through 5 (of 5 total)
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