Hi there,
I have a couple of questions that will hopefully help us figure out what’s happening:
– Are you able to load the /wp-admin/admin.php?page=akismet-key-config page?
– Are you logged in as an administrator?
– What version of the Akismet plugin are you running?
– Do you know if any other plugins updated around the time that this problem started?
but I’ve tried disabling all plugins and also temporarily disabling my DNS, Cloudflare.
You disabled all plugins, including Akismet, and still received the “too many redirects” error? If that’s correct, I think that suggests a caching issue.
Can you access your dashboard under these conditions?
– Only the Akismet plugin is enabled.
– All of your plugins are enabled expect Akismet.
I cleared my cache on the backend (NGINX) and also made some tweaks to the config to see if there was something blocking access to the API.
Now, the situation has improved a bit.
- I can access my dashboard with everything enabled except Akismet.
- I can also access Akismet with all other plugins disabled.
- I can not disable/re-enable Akismet with all other plugins active or I will lose access to the dashboard.
The issue seems to be with disabling/re-enabling Akismet alone. Not sure which plugin is conflicting with it yet. May be a caching problem as you stated.
I can not disable/re-enable Akismet with all other plugins active or I will lose access to the dashboard.
That is an interesting result. Since the problem doesn’t occur when Akismet is the only active plugin, I wonder if there’s a plugin conflict. You could try enabling your other plugins one-by-one and testing whether you can disable/re-enable Akismet with each one.
If you’d like to provide a list of plugins that you’re running, I can see if anything looks suspicious to me.
I’m assuming it is/was some kind of conflict although I can’t reproduce it anymore. I guess since that’s the case, the issue is resolved.
At least for now.
Thanks for the help though!
Hi, you can usually fix this by checking the plugin settings and making sure the theme or another plugin is not conflicting with Akismet. Please also try clearing the cache and testing in incognito mode. If the issue continues, please share a screenshot or error message so we can help further.
