Support » Plugin: Automated DHL Express Shipping » Too many rates displayed

  • Resolved mjmoniz



    I have a contract with DHL and get ultra discounted rates for my customers to enjoy at checkout.

    In the plugin settings, I’ve only selected box for “EXPRESS WORLDWIDE – [ P ]” as it’s the one that’s populating the correct discounted price for my customers.

    HERE’S THE PROBLEM: Remember, I’ve only checked off the express worldwide.
    When entering a fake address into my checkout page I get two extra shipping methods from DHL:

    DHL Economy Select (Delivers by: 02 May 2020): CA$521.66
    DHL Express Worldwide (Delivers by: 26 April 2020): CA$674.72

    My customers don’t need to see these two ridiculously priced shipping methods and in the backend, I only have one method selected.

    How can I have these other two methods removed?

    The page I need help with: [log in to see the link]

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