Too many people accessing the restricted area message

  • theveggrowerpodcast

    (@theveggrowerpodcast)


    3 years ago

    Hello I have had an email from a customer who has had the message “too many peole trying to access the restricted” pop up all week.
    Any ideas what this could be?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Cristián Lávaque

    (@clavaque)

    3 years ago

    Hi!

    That would be from one of protections (Simultaneous Login, Unique IP Access, Brute Force IP/Login). WP Admin > s2Member > Restriction Options

    I think you’re referring to the “too many IP addresses accessing one secure area” message, so that’d be the Unique IP Access protection.

    I’m guessing that that particular customer maybe logs in from more places than usual, having different IPs, and goes beyond the number you have set in your configuration for the protection.

    You can either change the setting to is less strict and is less likely to be triggered by him, or you can reset his restriction from his profile when it happens.

    Does that help? 🙂

Viewing 1 replies (of 1 total)
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