Support » Plugin: WooCommerce » Too many missing features that should be part of its core. Plugins lack support.

  • I want to stick to wordpress for various reasons so I obviously want to use woocommerce but …

    —– You cant have checkbox selections in products… (Seriously?)

    I mean… a shopping cart without checkbox product options? In 2016? How? There isnt even an addon that does it right. Try to make an item that has 5 primary options, 10 optional addons with options on each (for example, pizza size plus toppings which can go on left, right or whole pizza). Good luck. Woocommerce cant do it properly (you can do some workarounds but they fail when you consider UX). In fact, there isnt even a plugin that can do it. Not the popular product addons plugin, not the swiss knife stuff, nothing… it just cant do it right now. This is not something that should need custom programming in 2016. It should be part of the core variable product system. Almost every shopping cart I used from as far back as the late 90s when ASP was popular, had this basic feature.

    — Updates seem to break a lot of plugins.

    You can turn them off, but I want security updates… this means you need a test system and you have to keep track and manage the updates actively… its just not worth it if you use a lot of plugins.

    ——- Lack of support for plugins.

    This may not be woocommerce’s fault, buy it is a byproduct of its environment. Look at the forum for even their most popular plugins like the product addons… almost no support at all for months at a time on that one. There are posts in there 9 months old without any support. Another popular one is the swiss knife which also has no support either.

    – It seems that no one is working on making plugins for it any more.

    At least, nothing meaningful. Most of the new stuff is just basic customization for people who cant code at all.

    I would love to stick with wordpress and woocommerce, but it needs some quality control with its plugins and the aforementioned checkbox selection options.

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  • Plugin Author Mike Jolley

    (@mikejolley)

    Hi Marc,

    You cant have checkbox selections in products

    A pizza builder is a) niche and b) certainly not ‘basic’. If product addons is not suitable (which does support checkboxes) something like gravity forms could be used instead, however, from a UI standpoint something custom would be far superior. Again, because this is niche.

    The ‘primary options’ would be variations, which are in core.

    Updates seem to break a lot of plugins.

    We don’t control the 3rd party marketplace, so its up to you to find trusted vendors who test their code against updates. Woothemes test *all* of their plugins before majors releases. Some authors do as well, but not all of them.

    Since a store is your livelihood, its prudent to make backups and test in advance regardless of how many plugins you run. Some hosts now offer staging environments to make this painless. Vaultpress is a good option for incremental backups.

    This may not be woocommerce’s fault, buy it is a byproduct of its environment. Look at the forum for even their most popular plugins like the product addons… almost no support at all for months at a time on that one. There are posts in there 9 months old without any support. Another popular one is the swiss knife which also has no support either.

    Product Addons is a premium plugin with premium support – you cannot see the support area for this because its private.

    3rd party plugins are again outside of our hands. It would be impossible to run ‘quality control’ for things we do not build or distribute.

Viewing 1 replies (of 1 total)
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