Jetpack by WordPress.com
[resolved] Too Many 404's reporting from JetPack Contact Form - Feedback Module ? (6 posts)

  1. tushonline
    Posted 3 years ago #

    Recently I installed 404 redirected plugin to basically get an overview of very few posts and fix them.

    Then, I ended up getting huge list of URLs with significant hits on them returning the 404 error.

    Further digging online, I see that these are related to Feedback Module under Jetpack's Contact Form. This module is accessible under Admin dashboard.

    However - I am using Jetpack form in only single contact-us page + the admin module shouldn't ideally hit a 60+ not-found errors on each post ID.

    I would like you to see this image : http://i.imgur.com/DX1L8mh.jpg

    How can we disable/resolve this without Deactivating contact form

    Thanks in advance


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:

  3. tushonline
    Posted 3 years ago #

    Thanks Jeremy for replying,

    I am sending you an email right-away with same Subject as this thread + including login details so that you can see reports from 404 Redirection

    Thanks again.

  4. tushonline
    Posted 3 years ago #

    And yes, once you log-in - you will need to go to Settings > 404 Redirected > Captured 404 URLs to see the problem listed above.

  5. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    I replied to your email with some information, but I thought I'd mention the source of the error here as well, if that can help others:

    It appears that another plugin, "Broken Link Checker", tries to load all Feedback Pages every 72 hours. Since the Feedbacks can only be seen from your dashboard, the plugin generates 404 errors for each Feedback post.

    You can solve the issue by going to Settings > Link Checker > Look for Links in in your dashboard: you will be able to disable Feedbacks there.

  6. tushonline
    Posted 3 years ago #

    Very well, Thanks a ton Jeremy
    Indeed - I never imagined it...

    I really appreciate your quick feedback. :)

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