• We mostly got this plugin to make editing newsletters easier.

    It is not as flexible as we had hoped but could live with it. But there are just too many issues now – click somewhere and text randomly moves elsewhere (and takes multiple steps to get it back where you want – there is no undo option), and now (just after an update) we try to add a new section and just get random things pasted there to delete.

    Updated to say this software just gets worse. Now we delete teh random stuff and get left with ‘add content block here’ chunks instead. And we can’ change the background colour.

    Then I saved my work, tried to send a preview. It said refresh the page and try again so I did. That lost ALL the work I had done today, despite a number of saves and autosaves. As soon as I get time to look at other plugins or set up an html editor, we’re uninstalling this plugin as it gives mediocre results for a ridiculous amount to wasted time to get there.

    • This topic was modified 4 years, 1 month ago by tashword. Reason: additional problems
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  • Hey @tashword,

    We’re sorry to hear you haven’t had a nice experience with our editor so far.

    Have you contacted our Support team to get help?

    About the issues you’ve mentioned:

    – we do have an Undo button, as you can see here. We launched it on version 3.30.0, in June;

    – to fix the issue with the duplicated content, you can refer to this article.

    If you’re willing to continue using our plugin, please contact us via email and we will be happy to assist you and solve these annoying issues you’ve been facing.

    • This reply was modified 4 years, 4 months ago by Wysija.
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  • The topic ‘Too hard to edit’ is closed to new replies.