Support » Plugin: Smash Balloon Social Post Feed » Too expensive !!

  • free version unusable (no photo displayed : ugly !) and pro version far too expensive

    • This topic was modified 9 months, 1 week ago by nwenn.
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  • Plugin Author smashballoon

    (@smashballoon)

    Hi @nwenn,

    Thanks for taking the time to leave a review – we’ll definitely take your feedback on board. Sorry to hear the plugin wasn’t a good fit for you. We try to make clear near the top of the plugin description that this free plugin is not able to display photos and videos from your Facebook posts (screenshot), and that we offer a Pro version with that added functionality. While we wish we could offer every feature for free, we unfortunately have to reserve some features for the Pro version to allow us to continue providing free support and updates to this free plugin on an ongoing basis.

    Facebook make a lot of constant changes to their platform and so as you can imagine it’s a lot of work and cost for us to keep up with both the code changes required and the technical support that comes with it. If we weren’t able to offer a Pro version then we would unfortunately would have had to abandon the plugin by now.

    Thanks again for your feedback, and if you have any questions at all then please just let me know and I’d be happy to answer.

    I hope you’re having a good Friday!

    John

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