Quirky but does the job

I started out giving them 1 star because there are so many buggy things with this plugin, but decided come back and give them a better rating after working through what I now call quirks. All total I submitted about 40 tech support requests. I can’t say they fixed anything I found to be wrong, but I was able to find workarounds and a very few were just the result of me just needing some instruction. Workarounds involved having to change their default setup because it made for poor usability for the user. Other quirky problems required me closing out and reopening the quote to get it to behave better and refresh its data. Most of the quirkiness is just what the admin sees in the backend that the customer never does. Once I learned it may look incorrect to me (that’s what generated so many support requests) but that it’s correct for the customer, I became more accepting of its flaws.

So while I don’t like the quirkiness, I love the app. I couldn’t find any other one out there that had the features I needed. Can it be better? Absolutely. But for getting the job done, it’s great. That’s what matters.

Features I need and it provided:
Ability to custom quote the shipping fee
Ability to add custom fields to the form
Tie form fields into Woocommerce contact fields
Ability to add my own line items with custom labels to add or subtract cost such as the credit card fee
Ability to send a PDF quote and customize the PDF with my own messaging

If it wasn’t so quirky I’d give it 5 stars for features..

• This topic was modified 4 months, 1 week ago by katandmouse.
• This topic was modified 4 months ago by katandmouse.