Support » Plugin: WordPress Mega Menu - QuadMenu » Too buggish, useless support even for a paid Pro version!

  • QuadMenu is NOT recommended!

    Pros (5):
    + Stylish looking!
    + Best styling possibilities with many animations for an items/sub-items/icons/badges separately!
    + Very nice cart and login-profile widgets!
    + Controls logo thus can replace default header.
    + Fast and easy setup at dashboard (thanks to a ReduxFramework components).

    Cons (13):
    – Based on an integrated parts of a ReduxFramework – which is a some kind of cheat-quickie. Also possible it can cause a conflicts with other plugins based on a ReduxFw (already see such situations at other plugins).
    – Vertical menu based on accordion style and can’t fly out any menu items, just show them at one column! For a mega content vertical menu is useless.
    – Logo place does not have a flexible settings, menu+logo can’t be placed at center together, logo can’t be placed at center with half menu items at left and half at right, etc.
    – Even with a special “theme QuadMenu integration plugin addon” – all unneeded theme parts as second logo, heade menu, mobile menu, etc – are stay at their places and force to use “display:none” custom CSS.
    – Menu with theme integration works not ideal and on a heavy pages cause visible next content jumping on a page loading – because content main layout loads faster then menu and when menu fully loads – it extend space for itself at top of page thus cause next content to move lower – which looks crookedly as content jumping.
    – Login widget does not have social login and it cannot be added anyway.
    – Login widget have a problem with adding a dynamic links to users profile pages – links follow to an admin profile who add those links to a menu, not to a current user profile!
    – Login widget does not show avatar at MozillaFirefox!
    – Cart widget does not show “cart is empty” at all browsers, just a blank white square!
    – When menu becomes 2-lines (at smaller screens or with setting “logo at center above menu items”) – on mouse hover underline effect are jumping
    – Support David don’t answer to a 70% of questions, skip&ignores problems even for a paid Pro version!
    – At support tickets “more then 10 messages loading” function does not work!
    – I even can’t create a new ticket – on clicking on a “Submit ticket” nothing happens!!!

    On a first look it’s a best classic-horizontal simple+functional+stylish megamenu but with a such many bugs and so useless&ignoring&buggish support – that using of a QuadMenu is just near to impossible!!!

    2020/06/01, menu version: 2.0.3.

    I tired of this crap. Make a refund.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author quadlayers

    (@quadlayers)

    Hello @johnynla

    This is not the place to request premium support, please go to your account and open a ticket

    https://quadmenu.com/account

    We can’t find your ticket in our pending tickets list

    Thread Starter johnynla

    (@johnynla)

    I ask for support at 2 tickets with many questions for almost 2 weeks – YOU IGNORE THEM!

    Your ticket system “Load more answers” function when ticket messages >10 – DOES NOT WORK!

    I even CAN’T CREATE NEW TICKETS – I see only 2 tickets and pressing on a “Submit ticket” button – DOES NOT WORK!

    Your menu and your support site are totally buggish!! Your attitude to customers is disastrously indifferent!!

    Refund!!! (you will found my refund request at my tickets, just start to read them!)

    Plugin Author quadlayers

    (@quadlayers)

    Sorry we dont have pending tickets in our system, what is your ticket number?

    Thread Starter johnynla

    (@johnynla)

    50320

    Plugin Author quadlayers

    (@quadlayers)

    you’re refund has been requested

Viewing 5 replies - 1 through 5 (of 5 total)
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