Support » Plugin: Ryviu - Product Reviews for WooCommerce » too bad

too bad

  • gauchopbonline

    (@gauchopbonline)


    8 months, 2 weeks ago

    too bad to work with Woocomerce.
    It takes a long time for the customer to do a review, more than 1 minute to finish the review.
    Bad support, says it’s a problem with wordpress.
    I did the test in 2 stores and

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ryviu

    (@ryviu)

    8 months, 2 weeks ago

    Hi there,
    I’m Dan from Ryviu.

    I’m sorry to hear your experience with Ryviu was not as expected.
    The issue is caused by your server that does not allows our app to connect with your store via API, so it caused the issue to take a long time to add a review. It’s working well on other WordPress sites, so we will need more time to check and find the solution.
    We will improve Ryviu to make it better and more friendly for you.
    We would appreciate it if you could stay with us so that we can assist in fixing the issue for you.

    Thank you, and we are always here for you.

    Dan from Ryviu

    Thread Starter gauchopbonline

    (@gauchopbonline)

    8 months, 1 week ago

    @ryviu ,

    I asked my server to investigate your ip, and your ip is part of a network that has constant DDoS attacks.
    My server is studying a way to release your ip.

    nossileee

    (@nossileee)

    5 months, 3 weeks ago

    https://wordpress.org/support/topic/daily-log-errors-website-crashes-with-ryviu/

Viewing 3 replies - 1 through 3 (of 3 total)
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