Support » Plugin: 2FAS Prime — Two Factor Authentication » Token lost – 2FAS Light

Token lost – 2FAS Light

  • onlinepush

    (@onlinepush)


    1 year, 9 months ago

    Hello,
    I lost my mobile phone with all my authentication tokens to all sites that I am using the plugin 2FAS Light.

    Please advice how I can disable the 2FAS Light and login to site again.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author 2FAS

    (@2fas)

    1 year, 9 months ago

    If you have access to your WordPress database you can temporary disable 2FA by change twofas_light_totp_status flag in wp_usermeta table from ‘totp_enabled’ to ‘totp_disabled’.
    After that you can log in without entering 2FA token and reconfigure your phone in personal settings, and turn on 2FA again.
    In future version we will introduce backup codes in our plugin and you will be able to use it in case you lost your phone.

Viewing 1 replies (of 1 total)
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