Support » Fixing WordPress » Today's WP 3.8 blow admin area to pieces, yes, I updated cache

  • Resolved CK33020


    Ran the WP update on 4 different domains today and it blows the admin area all to pieces, and renders it almost completely unuseable.

    I tried to access my admin area in 3 different browsers on two different machines at 4 different domains after running todays update and the admin area is basically destroyed and unuseable in any browser on any updated domain today.

    I have cleared my caches, I have tried three different browsers, I have tried it on 4 different domains. No matter what the admin area is loading totally useless un-css’ed views. Sometimes, reloading the page will get that one page back, but using any action on the page leads to another blown up page.

    This is an URGENT issue affecting live and production sites as well as development sites.

    Surely Im not the only one experiencing this mass destruction of the admin area after today’s update? (12/11/2103 to ver 3.8)

    Please advise and release a patched update or rollback ASAP!

    Corky K.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Samuel Wood (Otto)

    (@otto42) Admin

    We have not had a lot of reports of that happening yet, no. Some people have had a couple issues with some plugins that modify the way the CSS works (wp-minify for example), but they’re pretty isolated.

    Do you have any plugins doing anything along the lines of minification, caching, or something else like that?



    Forum Moderator

    Just updated 12 sites and didn’t have a problem with the admin area, so this would seem to be specific to your sites. Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default 2014 theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Moderator Samuel Wood (Otto)

    (@otto42) Admin

    BTW, if you want to email me some info so I can see the problem myself, that might help. Shouldn’t put credentials on a public forum.

    My email is otto at wordpress dot org.

    I have sites on two different servers, each with fairly common plugins as far as I can tell.

    I will email you directly with an admin area login to an affected site…

    As a developer, I can say, I use the latest versions of chrome, IE and FF to test, and update those manically and frequently, and most recently did so last weekend, during some testing of a new non-WP project, so I know I am current there, and caching is either disabled, or emptied, which I manually did again today to make sure before posting here.

    So I can say, 4 sites affected, two diff servers, three diff browsers. Sending admin area creds now to an affected site as mentioned above.


    @otto message sent, thank you.

    Samuel Wood (Otto)
    Tech Ninja

    Is the man! Thanks for your time Otto. Clearly the issue appearsa to be on my side, but I am super grateful for your time and energy in looking so quickly at this and so comprehensively.

    I will keep an eye on the forums to see if anyone else has similar issues just in case, but I am going to mark this as resolved, something wrong on my side only and just hope it stays cleared up now.

    Corky K

    I’m seeing this on several sites as well.

    Apparently it only affects the dashboard, and is usually caused by missing files in wp-admin/css:

    and the entire color-schemes directory.

    Is there any known fix for this? the reinstall-wp button seems to fix it, oddly enough, at least for awhile.

    @programmin – this thread is marked resolved. Please start your own if you need help.

Viewing 8 replies - 1 through 8 (of 8 total)
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