Titles and Images issue when sharing posts

  • Resolved hbk747

    (@hbk747)


    4 months, 3 weeks ago

    Hello,

    I hope you are well.

    Recently (perhaps 5 days or so), when we post and share our posts on WhatsApp and Facebook, the featured images do not display and the titles are very wonky as well. To fix the featured image issue I went to our post then Yoast > Social > Social Image
    I add the featured image to the social image. It worked with one post but didn’t work after that.

    Furthermore sometimes the titles work and other times they are completely wonky. For example, this is from today’s post – neither the featured image (despite having a social image) nor the title are displaying:
    https://ibb.co/209wZzjG

    Same thing happens on Facebook. If I check the Facebook sharing debugger, it shows this:

    https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fwww.paradigmshift.com.pk%2Funiversity-of-punjab-Pakistan%2F

    Other websites are working fine on Whatsapp and Facebook. I am not sure what happened in these past 5 days but I hope you can help.

    Warm regards,

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    4 months, 3 weeks ago

    Hello @hbk747,

    Thanks for reaching out. I was able to replicate the issue. Please share a full screenshot of what you have in the social tab of the Yoast SEO meta box when you edit /university-of-punjab-pakistan/. Also, share a screenshot of what you have in WordPress > Yoast SEO > Settings > Content Types > Posts.

    You can use any image-sharing service like https://pasteboard.co/, https://snag.gy/, https://snipboard.io/, or even upload the screenshot to your own website. Once you upload it to an image-sharing service, please share the link to the image here.

    Thread Starter hbk747

    (@hbk747)

    4 months, 3 weeks ago

    Hello,

    Here you go:

    1. https://snipboard.io/Ks7CdE.jpg
      Note: We never had to add social images, social title or social description before.
    2. https://snipboard.io/1fXFza.jpg
    Plugin Support Maybellyne

    (@maybellyne)

    4 months, 3 weeks ago

    Thanks for the screenshots. To share effectively on platforms such as LinkedIn, Facebook and WhatsApp, you need Open Graph tags. So, filling out the social title and social image fields generate two essential tags – og:title and og:image. The former isn’t filled out while the later is, the tag is still missing in the source.

    For /university-of-punjab-pakistan/ specifically, first, fill out the social title field. Next, remove the current social image and re-upload then save changes. Afterwards, try the following:

    1. Install & activate the Yoast Test Helper plugin
    2. Go to Tools > Yoast Test
    3. Locate the Yoast SEO section and click on the ‘Reset indexables tables & migrations‘, ‘Reset Prominent words calculation‘, and ‘Reset Internal link counter‘ buttons. After each click, the page will reload to confirm that the specific reset was successful.
    4. Go to Admin > Yoast SEO > Tools
    5. Click the “Start SEO data optimization” button to allow Yoast to rescan your content.

    Do let me know how it goes.

    Thread Starter hbk747

    (@hbk747)

    4 months, 3 weeks ago

    I did all this, cleared cache but it still doesnt work. The title and the image dont show properply.

    If we take the example of the latest post https://www.paradigmshift.com.pk/gulf-allies/

    When I share this the title is fine (without have a social title) but the image is not displaying (despite having a social image). As I said something recenntly has gone wrong otherwise I would not have to add social image or titles at all. It would be picked up automatically.

    • This reply was modified 4 months, 3 weeks ago by hbk747.
    Plugin Support Maybellyne

    (@maybellyne)

    4 months, 3 weeks ago

    For the post you referred to, the og:imagetag is missing. Due to the nature of the issue, we’ll need to take a look at your setup. However, we are unable to do it here as this is a public forum. You could consider purchasing a Yoast SEO Premium subscription since it comes with email support. Then we can investigate the issue further directly on your setup privately.

    Thread Starter hbk747

    (@hbk747)

    4 months, 2 weeks ago

    Hello,

    That’s a bit unfair that I have purchase Yoast’s paid version to get help.

    If the public forum is the issue, we can discuss via email. Yoast has always helped me in the past despite not having a paid subscription.

Viewing 6 replies - 1 through 6 (of 6 total)

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