Tinypng cannot preserve the transparency of my images

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TinyPNG

    (@tinypng)

    9 years, 1 month ago

    Hi chaipope,

    The WordPress plugin should preserve transparency for your images. You can try using the webservice (at tinypng.com) to check if it’s related to WordPress. When you keep having this issue, could you send the original image to support@tinypng.com, so that we can find the cause?

    Thread Starter chaipope

    (@chaipope)

    9 years, 1 month ago

    Hi,

    I was confused with the media settings and overlooked something. Everything works fine now. Sorry for my oversight. Your plugin rocks!

    Plugin Author TinyPNG

    (@tinypng)

    9 years, 1 month ago

    Hi chaipope,

    Thanks! Good to hear you’ve got it working now.

Viewing 3 replies - 1 through 3 (of 3 total)
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