Support » Plugin: NextCellent Gallery - NextGEN Legacy » TinyMCE Nextcellent Button opens empty modal

  • Resolved stevek28

    (@stevek28)


    When trying to add a NextCellent Gallery to a page, after pressing TinyMCE NextCellent Button, the modal window is blank..

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Author WPReady

    (@wpready)

    Hi, if you are using a theme please specify the name to see if there are javascript collisions to fix. Thanks

    Hi, I tried with twenty seventeen, oceanwp / fresh clean Wp install no other plugins installed..Tried on localhost and live server (both Apache) as well.. Maybe PHP7+ issue?
    Tried PHP Version 7.0.22, 7.1.9 /MySQL 5.7.19

    • This reply was modified 2 months, 2 weeks ago by  stevek28.
    Plugin Author WPReady

    (@wpready)

    Is not an PHP issue , that’s for sure.

    ok, let me know if I you need anymore details.. Tried in latest FF and Chrome btw.

    Plugin Author WPReady

    (@wpready)

    What WP version are you using? Thanks

    4.8.2

    Try doing this diff, worked for me…41124

    Security plugins will alert after those changes are made.

    Plugin Author WPReady

    (@wpready)

    Hi seedy Nextcellent was patched already with that incident, but I think there is something else related.

    Interesting! A WP update put that file back to normal, then 33’s pop-up was still blank for me, so I did those edits again and it’s back.

    I admit I’m using an ancient theme, Picolight. Might also be a caching issue.

    Thank you for replying and being around, grateful to you.

    Hi,
    I have the same blank window. And I don’t want to do any changes in WP Core. Therefore I would like to have a better solution.
    Cheers, Dirk

    Hello, same with all my websites where I use your plugin.. problems since newest wordpress version, templates generated with Artisteer. It worked fine before the WordPress was updated
    Solution by Seedy did not work for me
    – regards from Germany – Johnny

    • This reply was modified 2 months, 2 weeks ago by  johnpull.
    Plugin Author WPReady

    (@wpready)

    Yes I’m afraid I’m currently dealing with a TinyMCE bug that changed over WP versions.
    Since I know what is this, I’m looking a smart way of detecting when javascript throws an error. I dont’ want to rely on…

    if (this version of WP is x) do this
    if (this version of WP is y) do that

    because is a very poor way of solving the issue and the patch will be bind to WP version, making unnecessary legacy code hard to remove.

    I hope find something this week to release a quick patch.

    thanks, looking forward to a solution.. regards from Germany

    Plugin Author WPReady

    (@wpready)

    Nextcellent version 1.9.34 will undo the previous tinyMCE patch. Users which have the empty modal issue are advised to install the latest WP version, solving the tinyMCE related issue.

    You can see more about this issue in the forum https://wordpress.org/support/topic/blank-insertion-pop-up/

    Thanks

    Plugin Author WPReady

    (@wpready)

    To be clear: if you have the empty window modal issue:
    -update WP
    -install Nextcellent 1.9.34 (this version will be released probably today or tomorrow).
    Thanks.

Viewing 15 replies - 1 through 15 (of 25 total)
  • You must be logged in to reply to this topic.