Title: Timing Out Issue
Last modified: August 31, 2016

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# Timing Out Issue

 *  Resolved [OFS](https://wordpress.org/support/users/ep2012/)
 * (@ep2012)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/timing-out-issue/)
 * Hi,
 * So I found an issue with one of my sites. After troubleshooting, my hoaster says
   it’s a problem with the plugin.
 * We found the following fatal PHP error when troubleshooting your issue earlier.
 *     ```
       [27-May-2016 07:23:41 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/supppar/public_html/wp-content/plugins/better-wp-security/core/lib/class-itsec-lib-directory.php on line 136
       ```
   
 * This denotes that something within the ‘better-wp-security’ plugin was taking
   too long to complete, causing the site to resolve slower because of it.
 * Thank you
 * Michelle
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Gerroald](https://wordpress.org/support/users/gerroald/)
 * (@gerroald)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/timing-out-issue/#post-7440267)
 * Hi Michelle,
 * Are there any other errors?
 * Can you ask your host to increase your PHP memory and see if that helps?
 * Thanks,
 * Gerroald
 *  Thread Starter [OFS](https://wordpress.org/support/users/ep2012/)
 * (@ep2012)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/timing-out-issue/#post-7440273)
 * Hi Gerroald,
 * Unfortunately my hoaster gave me the wrong information & it looks like it’s either
   a problem with the PHP version or something in the hosting environment. My website
   coder took a look.
 * I will let you know if anything else arises.
 * Thanks
 * Michelle

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Timing Out Issue’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=2980272)
 * [Solid Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

## Tags

 * [timing-out](https://wordpress.org/support/topic-tag/timing-out/)
 * [too long](https://wordpress.org/support/topic-tag/too-long/)

 * 2 replies
 * 2 participants
 * Last reply from: [OFS](https://wordpress.org/support/users/ep2012/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/timing-out-issue/#post-7440273)
 * Status: resolved