Timezones Matched but Codes Still Mismatched
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We’ve been using the plugin for months and have it deployed on 20+ sites with no issues. TOTP with Google Authenticator (GA). However, our two most recently installed WP sites just won’t work with it because the codes never match.
We saw the message about matching times, noticed the 1-hour difference. With high hopes, we altered the WP time zone to a UTC which syncs the clocks… we deleted the code from GA and scanned the barcode again… still no match.
Do you have a troubleshooting page?
The page I need help with: [log in to see the link]
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Having said that… the plugin has filters for checking codes outside of the strict TOTP 30-second window (defaults to 2 windows). You could use those – but, of course, that means that at any time time there’d be an hour’s worth of codes that are valid (i.e. approx 120 of them), so you’d have to weigh up whether it’s an acceptable trade-off.
So, if it’s in the past:
add_filter('simbatfa_check_back_time_windows', function() { return 125; });This still won’t show the correct code (so you’d be wise to check the login process in a different browser, and not log out), it’ll just check more of the historical codes.
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