Support » Plugin: Product Feed PRO for WooCommerce » Timeout waiting for output from CGI script

  • Resolved cath88

    (@cath88)


    Hi,
    Created a new feed today and now Im getting 500 – Internal Server Error if I click any link in the admin and the following error seems to be the culprit from the error log

    Timeout waiting for output from CGI script /home/macdow5/public_html/wp-admin/admin-ajax.php, referer: https://www.mysite.com/wp-admin/admin.php?page=woosea_manage_feed

    Im using Siteground Gogeek, and everything was working perfectly before I generated this new feed

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor evavangelooven

    (@evavangelooven)

    Hi cath88,

    The plugin stopped using the admin-ajax.php some months ago already so I very much doubt our plugin is causing the 500 error. Could it be that Siteground is restricting access to some URL’s / directories?

    Best,
    Eva

    No Idea but I now suspect this is related to WPML. I copied that error directly from the error log.

    Plugin Contributor evavangelooven

    (@evavangelooven)

    Have you tried deactivating our plugin (do NOT delete it otherwise you will lose all feed configurations) to see if the 500 error disappears when our plugin is deactivated?

    All the best,
    Eva

    Plugin Contributor evavangelooven

    (@evavangelooven)

    Assuming the issue at hand has been solved or no longer needs our support we are going to close this topic for now.

    Please feel free to reach out whenever you need our help again.

    All the best,
    Eva

Viewing 4 replies - 1 through 4 (of 4 total)
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