Title: timeout or 500 error Last modified: June 25, 2018 --- # timeout or 500 error * Resolved [Vladislav306907](https://wordpress.org/support/users/vladislav306907/) * (@vladislav306907) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/) * Hello. I bought a plugin so that it looked at my file system. I have about 300,000 images. After 10 seconds after the startup, the connection timeout error is 500 or 500. What could be the matter? Logs are empty. Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10435162) * Hi, * 500 indicates (normally) that an error happened on your server. This might be my plugin or… not. You must make sure that your PHP Error Logs are working, if they are totally empty, then it’s quite suspicious. Even if there are no errors, there are usually warnings. * [https://meowapps.com/debugging-wordpress/php-error-logs/](https://meowapps.com/debugging-wordpress/php-error-logs/) * Did you try to turn all your plugins off (except Media Cleaner) and try the process again? * Thread Starter [Vladislav306907](https://wordpress.org/support/users/vladislav306907/) * (@vladislav306907) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10442124) * I disabled all the plugins, deployed the site on 3 different servers and nowhere else the plugin worked. It can not process the database in 400MB and 300000 files. This is very sad, but the plugin can not help me in solving my situation. I would like to return the money, because I bought the plug-in for a specific problem. By the way, small databases on the same servers handle without problems. * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10442134) * Hi [@vladislav306907](https://wordpress.org/support/users/vladislav306907/). Please contact me here: [https://meowapps.com/support](https://meowapps.com/support). There is no problem for a refund, but Pro Support can’t be provided/discussed here (official WP forums only allowed free plugins related discussions). * The plugin should work for much bigger databases than 400mb, and an infinite number of files, but of course, it also depends on other factors. Maybe we can discuss this together, it might work on your install too. * Thread Starter [Vladislav306907](https://wordpress.org/support/users/vladislav306907/) * (@vladislav306907) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10442154) * PHP log Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘gb_disable_user_profile’ not found or invalid function name in /home/ sirin/domains/vl-test.wdd-studio.ru/public_html/wp-includes/class-wp-hook.php on line 286 * maybe i hurried * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10442160) * It looks like the function you are using is failing, and that it is coming from this website: [http://twog.me/skryt-profil-polzovatelya-wordpress/](http://twog.me/skryt-profil-polzovatelya-wordpress/). I don’t understand Russian, but you or your developer might know what it is 🙂 * Thread Starter [Vladislav306907](https://wordpress.org/support/users/vladislav306907/) * (@vladislav306907) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10442176) * I looked at the logs, corrected most of the errors. If nothing changes, I will contact you and I hope you will give advice. Thank you. * Thread Starter [Vladislav306907](https://wordpress.org/support/users/vladislav306907/) * (@vladislav306907) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10442197) * PHP Warning: Invalid argument supplied for foreach() in /wp-admin/includes/plugin. php on line 1432 * the only bug that I do not know how to fix, is it probably related to non-existent paths to the files? * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10445020) * I actually think it has nothing to do with the Cleaner, unfortunately 🙁 So I really have no idea where it comes from. Best is to switch your theme to a different one and start the scan, it seems you had a theme with many coding issues and that would break any kind of plugin performing asynchronous queries. * Thread Starter [Vladislav306907](https://wordpress.org/support/users/vladislav306907/) * (@vladislav306907) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10445721) * This error crashes every second of the query, while the plugin is running. All other plugins have been removed. * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10447314) * But did you try a different theme? It seems like your theme makes those errors, right? * Currently, I have no cases where Media Cleaner generates errors by itself, everything is possible of course but this error doesn’t seem related at all to my plugin. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘timeout or 500 error’ is closed to new replies. * ![](https://ps.w.org/media-cleaner/assets/icon-256x256.png?rev=2791576) * [Media Cleaner: Clean your WordPress!](https://wordpress.org/plugins/media-cleaner/) * [Support Threads](https://wordpress.org/support/plugin/media-cleaner/) * [Active Topics](https://wordpress.org/support/plugin/media-cleaner/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/media-cleaner/unresolved/) * [Reviews](https://wordpress.org/support/plugin/media-cleaner/reviews/) * 10 replies * 2 participants * Last reply from: [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/timeout-or-500-error/#post-10447314) * Status: resolved