Title: Timeout errors when creating newsletter
Last modified: October 18, 2017

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# Timeout errors when creating newsletter

 *  Resolved [TeqToo](https://wordpress.org/support/users/teqtoo/)
 * (@teqtoo)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/timeout-errors-when-creating-newsletter/)
 * I’ve just spent a frustrating morning configuring all the settings in this plugin,
   and attempting to compose a newsletter, only to be greeted with 503 errors every
   time I try to edit the newsletter. My server’s error log is showing a long string
   of timeout apache errors. What could be the problem?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/timeout-errors-when-creating-newsletter/#post-9599108)
 * [@teqtoo](https://wordpress.org/support/users/teqtoo/)
 * The 503 errors usually indicate resource limits on the hosting such as processes,
   memory, etc.
 * What does the hosting provider say? Have you reached those resource limits and
   can they increase them for you?
 *  Thread Starter [TeqToo](https://wordpress.org/support/users/teqtoo/)
 * (@teqtoo)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/timeout-errors-when-creating-newsletter/#post-9599191)
 * I put in a trouble ticket with the host. They said “something is taking a really
   long time to accomplish”. They guessed mail not being configured properly, but
   I don’t see how that could be since 1) this is happening while trying to compose
   the newsletter, not while tring to send it; and 2) when I test the mail settings,
   I get a Success message and the test email goes through. It serms to be the Live
   preview that just spins and spins, and even clicking the “view message” button
   causes the page to throw a 503 error. Would seeing the error log help pinpoint
   the issue?
 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/timeout-errors-when-creating-newsletter/#post-9599248)
 * [@teqtoo](https://wordpress.org/support/users/teqtoo/)
 * The Ajax requests on the Newsletters > Create Newsletter page such as the live
   preview, spam score checker, etc. could cause limits to be reached by creating
   too many connections/processes.
 * You can turn off the preview and spam score utility under Newsletters > Configuration
   > General > Sending Settings (select “Advanced” admin mode at the top) to prevent
   that.
 * See if that resolves the issue?
 *  Thread Starter [TeqToo](https://wordpress.org/support/users/teqtoo/)
 * (@teqtoo)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/timeout-errors-when-creating-newsletter/#post-9599744)
 * That seemed to resolve the hangups. Thanks!
 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/timeout-errors-when-creating-newsletter/#post-9600337)
 * [@teqtoo](https://wordpress.org/support/users/teqtoo/)
 * Glad to hear it is resolved.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Timeout errors when creating newsletter’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/timeout-errors-when-creating-newsletter/#post-9600337)
 * Status: resolved