Title: Timeout Error & Zip File Last modified: April 28, 2020 --- # Timeout Error & Zip File * Resolved [Jennifer Moss](https://wordpress.org/support/users/mossifer/) * (@mossifer) * [6 years ago](https://wordpress.org/support/topic/timeout-error-zip-file/) * I’m getting timeout errors on one of my sites (log below) however it is creating the zip file. Should I be concerned? I’ve set the Maximum script execution time to 25, 30, and 180 with no success. _______ * [28-Apr-2020 10:10:49] 1. Trying to generate a manifest file … [28-Apr-2020 10:10:49] Added manifest.json file with 2.74 KB to backup file list. [28-Apr- 2020 10:10:49] 1. Trying to create backup archive … [28-Apr-2020 10:10:49] Compressing files as PclZip. Please be patient, this may take a moment. [28-Apr-2020 10:36: 42] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr- 2020 10:36:42] 2. Trying to create backup archive … [28-Apr-2020 10:46:57] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr-2020 10:46:57] 3. Trying to create backup archive … [28-Apr-2020 10:52:45] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr-2020 10:52:45] 3. Trying to create backup archive … [28-Apr-2020 10:58:23] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr-2020 10:58:23] 3. Trying to create backup archive…[ 28-Apr-2020 11:03:40] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr-2020 11:03:40] 3. Trying to create backup archive … [28-Apr- 2020 11:09:35] WARNING: Job restarts due to inactivity for more than 5 minutes.[ 28-Apr-2020 11:09:35] 3. Trying to create backup archive … [28-Apr-2020 11:15: 37] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr- 2020 11:15:37] 3. Trying to create backup archive … [28-Apr-2020 11:21:11] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr-2020 11:21:11] 3. Trying to create backup archive … [28-Apr-2020 11:26:42] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr-2020 11:26:56] 3. Trying to create backup archive … [28-Apr-2020 11:32:30] WARNING: Job restarts due to inactivity for more than 5 minutes. [28-Apr-2020 11:32:30] ERROR: Step aborted: too many attempts! [28-Apr-2020 11:32:30] ERROR: Job has ended with errors in 4922 seconds. You must resolve the errors for correct execution. Viewing 4 replies - 1 through 4 (of 4 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years ago](https://wordpress.org/support/topic/timeout-error-zip-file/#post-12777886) * Hi [@mossifer](https://wordpress.org/support/users/mossifer/) Is the issue happens when you run the backup job with Tar archive ? * Thread Starter [Jennifer Moss](https://wordpress.org/support/users/mossifer/) * (@mossifer) * [6 years ago](https://wordpress.org/support/topic/timeout-error-zip-file/#post-12778575) * No, just ZIP. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years ago](https://wordpress.org/support/topic/timeout-error-zip-file/#post-12803602) * [@mossifer](https://wordpress.org/support/users/mossifer/) on some hosting environments, zip archive cause issue, so please use Tar Gz instead. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years ago](https://wordpress.org/support/topic/timeout-error-zip-file/#post-12839697) * [@mossifer](https://wordpress.org/support/users/mossifer/) since we haven’t heard back from you, I’m going to mark it as resolved. If you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Timeout Error & Zip File’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 4 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [6 years ago](https://wordpress.org/support/topic/timeout-error-zip-file/#post-12839697) * Status: resolved