Title: Timeout during perform Scan
Last modified: April 29, 2020

---

# Timeout during perform Scan

 *  Resolved [Kargulo](https://wordpress.org/support/users/kargulo/)
 * (@kargulo)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/)
 * during “Counting files” occure timeout popup window. Haw can I fix that ?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/#post-12752215)
 * Hello, [@kargulo](https://wordpress.org/support/users/kargulo/).
 * Please, wait for the next Security Plugin release. It should happen within 48
   hours and should fix the problem.
 * Thank you.
 *  Thread Starter [Kargulo](https://wordpress.org/support/users/kargulo/)
 * (@kargulo)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/#post-12756064)
 * ok , thanks , waiting
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/#post-12756355)
 * No problem.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/#post-12775393)
 * Hello, [@kargulo](https://wordpress.org/support/users/kargulo/)
 * We’ve released new version of the plugin.
 * Please, use this manual to update it:
    [https://cleantalk.org/help/install-wordpress-security](https://cleantalk.org/help/install-wordpress-security)
 *  Thread Starter [Kargulo](https://wordpress.org/support/users/kargulo/)
 * (@kargulo)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/#post-12782420)
 * Hi I’m afraid that update doesnt work , still get timeout during “Counting files”
 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/#post-12782464)
 * [@kargulo](https://wordpress.org/support/users/kargulo/)
 * Please, give us the browser console log and PHP log.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Timeout during perform Scan’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/timeout-during-perform-scan/#post-12782464)
 * Status: resolved