Timely and thorough support, thank you!

I’ve dealt with my fair share of challenges with changing payment processors, from Stripe to PayPal, so the broader journey with my website and member’s area hasn’t been smooth. However, I have been very happy with the quality of support I’ve received from the WooCommerce PayPal Payments team (Syde Support Team) and specifically Krystian! I’ve emailed with a variety of questions, many also asking for understanding and education on how to do things, and I’ve received timely and very thorough responses. You know how you can tell if a support team is trying to close the ticket as soon as possible just to get it off their plate? That has not been my experience with Krystian. I’ve felt that my questions have been received with care and he has even expressed curiosity about the bigger picture, leaving the door open for follow-up conversation. So thank you very much, Krystian!