• Resolved Justine

    (@juustine16)


    Hello,

    I’m trying now for a few days but I can not manage to display the timeline properly. It appears front-end, but as is the announcements were regular posts, not with the time line display and animation.

    I put the shorcode in a new page. (i tried also in a new post – same result).
    I use a personnal theme also, might be the cause ?

    Do you have any idea what I’m doing wrong ?
    Thanks in advance 🙂

    https://wordpress.org/plugins/timeline-express/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Evan Herman

    (@eherman24)

    Hi Juustine16,

    Can you share a link to your page that you are having issues with? It sounds like things are linking to the announcement archive page, which would infact look like standard posts.

    Thanks,
    Evan

    Thread Starter Justine

    (@juustine16)

    Hi Evan, thanks for the reply.
    Here is the link to my website : http://www.justinepascal.fr/

    I put the shot code in a post named test (and i have 3 announcements called test). I also tried to put the shortcode in a page or with an “echo do shortcode” in my header or index but my theme CSS/display seems to overwrite the plugin display all the time.

    Plugin Author Evan Herman

    (@eherman24)

    From what I can tell – none of the stylesheets or scripts are being loaded on the page – which leads me to believe that you are not properly loading the header on your page.

    What theme is it that you are using?

    Is there a get_header(); call on the page?

    Evan

    Thread Starter Justine

    (@juustine16)

    I use a theme I made. A very simple one with a few plugins.
    Yes i have a get_header(); call on the top of my pages. I tried to check severeal solutions posted here or on your other support forum but I’m really lost here 🙂

    Plugin Author Evan Herman

    (@eherman24)

    I am not entirely sure. Without access to the theme itself, I won’t know what’s going on. It sounds like something key is missing from the theme, and thus not loading the scripts or styles for the plugin.

    Evan

    Plugin Author Evan Herman

    (@eherman24)

    If you’d like – feel free to email us at codeparrots@gmail.com , and you can either send us the theme – or create us a login and we can take a look what’s going wrong.

    The scripts and styles should at least be loaded.

    Thanks,
    Evan

    Thread Starter Justine

    (@juustine16)

    Thanks Evan for your patience and dedication. I emailed you an admin account to my website as you suggested.

    Thank you so much !

    Plugin Author Evan Herman

    (@eherman24)

    We have since resolved this via email.

    The issue was that the header did not container wp_header();

    and the footer template did not container wp_footer();

    Which is used to enqueue the scripts and styles for most plugins.

    Thanks again Justine!

    Evan

Viewing 8 replies - 1 through 8 (of 8 total)
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