Support » Plugin: Timeline Express » Timeline Express Free Can’t Post New Announcements

  • I haven’t added a new announcement in awhile, and now when I go to add a new one, it doesn’t appear at the bottom of my timeline. Is there a limit to how many announcements you can have? Or a setting within WordPress I’m missing? I’m running the Enfold theme and the latest version of WP.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Code Parrots

    (@codeparrots)

    Hi @ashforthmarketing,

    Sounds like it may just be a small caching issue with either the plugin or a conflict with another plugin.

    You can try adding the following to your themes functions.php to clear out the transients:

    // Clear timeline express transients
    function clear_timeline_express_transients() {
    
       global $post;
    
       $page_id = isset( $post->ID ) ? $post->ID : false;
    
       delete_timeline_express_transients( $page_id );
    
    }
    add_action( 'wp_head', 'clear_timeline_express_transients' );

    Of course, you can also tweak this to just clear transients on a specific page, so it’s not running on every page load – but for testing purposes, the above should be sufficient.

    I received the following error when I tried updating my functions.php file.

    Your PHP code changes were rolled back due to an error on line 1917 of file wp-content/themes/enfold/functions-enfold.php. Please fix and try saving again.

    syntax error, unexpected ‘&’

    Plugin Contributor Code Parrots

    (@codeparrots)

    Sounds like something else is causing an error. There is no ‘&’ in our code above. Does it say what line or where the error is occurring?

    Figured it out. I copied and pasted your code from my e-mail, which had converted it to text, changing your -> into ->

    I recopied it from the web and I don’t receive the error now.

    However, it has still not corrected the problem. A bit of additional information: I went on vacation for a week and now the timeline announcement I posted before I went away has appeared. But the one I just posted now is not appearing.

    Plugin Contributor Code Parrots

    (@codeparrots)

    What’s the option that you have set on the settings page for Timeframe? You may want it set to ‘All’

    That’s what I’ve always had it set at.

    My announcement just appeared, almost three hours after I posted it. Is that normal/to be expected?

    Plugin Contributor Code Parrots

    (@codeparrots)

    No that is not normal at all. The announcements should appear right away, as the cache is cleared each time a new announcement is posted or an announcement is edited.

    Do you have any other caching installed on your site (w3tc, wp super cache)?

    I don’t have any other caching installed. Here is a list of all the plugins I have installed.

    https://www.dropbox.com/s/z6tbl1ww8ues29s/Screen%20Shot%202018-04-23%20at%201.27.47%20PM.png?dl=0

    Plugin Contributor Code Parrots

    (@codeparrots)

    I would double check if this is on the home page or another page. You can try duplicating the page by using a plugin such as post cloner and checking if the new page is also experiencing issues.

    I’d be interested in seeing what the issue was so we could fix things up if needed, or if this is just a theme conflict or another plugin conflict.

Viewing 10 replies - 1 through 10 (of 10 total)
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