Support » Plugin: The Events Calendar » Time zone data for ical exports

  • Resolved settleda

    (@settleda)



    When users are exporting events to their own personal calendars by using the Export Events button, they get the time zone we set for the calendar instead of their own time zone. For example, our events are set for 12 pm ET. So, when users export the event over to their calendar, it gets set as 12 pm wherever they’re at. Is this a known issue?

    David

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ed

    (@erishel)

    Hey @settleda,

    Thanks for reaching out!

    We haven’t been getting reports of any sort of issue like this, and I’m unable to reproduce on our test site wpshindig.com.

    First I’d check your settings in your dashboard Settings → General and make sure you have a UTC option set for timezone. We have an article that delves a bit deeper into using time zones here: https://theeventscalendar.com/knowledgebase/time-zones/

    Take care,
    Ed 🙂

    Plugin Support Ed

    (@erishel)

    Hey there,

    Since this thread has been inactive for a while, I’m going to go ahead and mark it as resolved. Don’t hesitate to create a new thread any time you help again!

    Ed 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Time zone data for ical exports’ is closed to new replies.