Support » Plugin: Booking calendar, Appointment Booking System » Time slots not loading + notifications not delivered

  • Resolved bravowebbyra

    (@bravowebbyra)


    Hi,

    Thanks for a great plugin. I have two issues though.

    1. Calendar time slots are stuck, not loading.
    The calendar loads on the booking page (https://aktuariegruppen.se/boka-radgivning/). But when I select a date, the available time slots are not shown. There is just a loading symbol, and no times are displayed.
    This issue does not occur when I am logged in, in WP-admin. Then I can see the time slots. So issue is only as regular visitor, not logged in.

    2. Emails not delivered
    I can make a booking with success, and also approve it. But no email notifications are delivered. Not to admin and not to visitor.

    Let me know if you want login details or more info. Thank you!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi,

    I’v’ve got exactly the same issue. Calendar was working great yesterday. Today, visitors to the site can’t change the month as they just get a spinning wheel and it just freezes there without loading. So no bookings can be made. I can change it fine when logged in to WP as the admin. I love this system so I really need a fix.

    I tried changing a price on a day in the calender to see if it just needed a refresh, no luck.

    https://seabreezebarmouth.co.uk/booking/

    What’s changed?

    Thanks,

    Tom

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear users.

    Can you tell us what versions of our plugin you are using?

    We will check it and then we will let you know.

    Thanks

    Thread Starter bravowebbyra

    (@bravowebbyra)

    Thank you,

    We are using Booking Calendar Extended, version 20.32.
    And WordPress version 5.6.2.

    BR,
    Emma

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    As you are using the premium version, we should provide future support via email. Contact us at support@wpdevart.com and we will provide future support.

    Thanks.

    Thread Starter bravowebbyra

    (@bravowebbyra)

    Thank you,
    I’ll email you for support regarding this.

    Plugin Author wpdevart

    (@wpdevart)

    Okay dear user.

    Thanks.

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear users.

    As we see both calendars work fine now and maybe there was a server error. We will close this topic, if you have other questions then let us know.

    Thanks.

    I did went to @bravowebbyra site and his Calendar stays spinning still. You tap on a Date and it will stay spinning. I’m having the same issue on my page. I’m using Safari for iPad and Booking Calendar. I’m using version 8.8.1. Is there any specific version of PHP that you recommend?

Viewing 8 replies - 1 through 8 (of 8 total)
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