time on screen is off even though setting is correct

  • rchasin

    (@rchasin)


    7 years, 2 months ago

    I have set the timer to expire on a certain day and time, but the screen shows less time left than there should be.What could be causing that? Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Contributor intellywp

    (@intellywp)

    7 years, 2 months ago

    Hi rchasin,

    ​thanks for choosing IntellyWP products.

    Could you please send us more information about how could we reproduce this issue?
    We need a web page URL, or more, where we can check the source code to see what is going on and, eventually, some screenshots of your plugin settings or about how you have defined the script.

    Please send these information to support@intellywp.com to open a ticket in our tech team helpdesk.

    I hope you can understand that, without information, it is very difficult for us to figure out how to reproduce your issue and, eventually, help you to fix it.

    ​Let me know if you have any additional questions and will be a pleasure to help you.

    ​Cheers
    ​​
    ​Alex

Viewing 1 replies (of 1 total)
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