Title: Time issue
Last modified: August 21, 2016

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# Time issue

 *  Resolved [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/time-issue/)
 * When I submit a ticket, the time at which I do so is correctly recorded. However,
   all replies show as having been made 4 hours ago, when they are all within 20
   minutes of submission of the original ticket.
 * Have you any ideas as to why this might be?
 * [https://wordpress.org/plugins/sola-support-tickets/](https://wordpress.org/plugins/sola-support-tickets/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * (@solaplugins)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/time-issue/#post-5094060)
 * HI KTS915
    Thanks for getting in touch!
 * Please can you confirm what your TimeZone is set to in “Settings”->”General”.
   Is it your correct timezone?
 *  Thread Starter [KTS915](https://wordpress.org/support/users/kts915/)
 * (@kts915)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/time-issue/#post-5094068)
 * It is set to New York, which is the correct time zone. I assume that that is 
   why the time for submitting the ticket is correctly recorded. So I presume that
   the time given for replies must be using something else.
 *  Plugin Author [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * (@solaplugins)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/time-issue/#post-5094137)
 * Hi
    We’ll be checking and correcting this with the next release. Thank you again
   for letting us know about this

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Time issue’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [SolaPlugins](https://wordpress.org/support/users/solaplugins/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/time-issue/#post-5094137)
 * Status: resolved