Time doesn’t flow

  • infraruiu

    (@infraruiu)


    2 years, 2 months ago

    Hi, I have succesfully added the countdown on my homepage. If i try a preview of the website it works just fine, while if i try to open the page somewhere else (where i am not logged as editor) the time doesn’t flow. I can see the countdown, but the count is stuck, if i refresh the page, sometimes it updates sometime no. What could the problem be?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mivtt

    (@mivtt)

    2 years, 2 months ago

    Hi,

    We suppose the problem is caused by a conflict on your site. Does your site have a cache plugin enabled? Please first try to clear all caches and check on a private browser.

    Best regards.

    Thread Starter infraruiu

    (@infraruiu)

    2 years, 2 months ago

    Hi,

    i do not have a cache plugin enabled. I only have a button “clean the cache SG” on the top menu in my wordpress editor page, but there are not plug-in with that name. (i am not a wordpress professional, this is the 4th day i use it). I tried cleaning the chache both from that button and the cache of the browser. I tried opening the site both from chrome “incognito window” and from edge. the cowntdown never worked.

    Best regards.

    Plugin Support mivtt

    (@mivtt)

    2 years ago

    Hi,

    If you are still activating the plugin, please contact us via email: support@villatheme.com, we will help you check it.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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