Tiled Galleries option completely missing, TF Extended installed

I can’t figure out what is wrong. I have no other plugins activated. I have deleted and re-installed the plugin. In settings/media, the “Tiled Galleries/Display all your gallery pictures in a cool mosaic” option doesn’t even show up.

* “Tiled Galleries/Display all your gallery pictures in a cool mosaic” is a Jetpack feature.

I set up a gallery without the plug-in, there is no navigation between images (there’s supposed to be an arrow to move between images).

* Without which plugin? The gallery carousel also requires the Jetpack plugin to be installed and activated.

with respect to aligning text, I reset the page width and it looks ok now. The problem seems happen when this is activated: “Check to show full width single post”. So basically full width for single posts is not an option on this site.

* That is one of the nuances of the design – not every setting of the plugin will suit everyone’s needs. To have a wider content area you’ll have to compromise on not having the left sidebar if you want to align images.

Now in order to find the problem and help you fix it we need to do a few things….

1) Fourteen Extended plugin deactivated and Jetpack activated. Remember to first set all of Fourteen Extended settings to default i.e delete any values entered and uncheck any boxes checked and save.

2) At this point check if the gallery works – if not the visit the Customizer, do an action like check and uncheck a box to activated the save button, click the save button and exit the Customizer.

3) Now check your site – is the gallery working as it should?

If after step 3 the gallery is working then that eliminates Jetpack as the problem.

Then we need to check if Fourteen Extended is the culprit – so go ahead and activate it and check the site, still working?.

If things are still working then visit the Customizer and take an action i.e. check the box to center align the site, save and exit – once again check to see if things are still working or not.

Continue the above process to a point where things stop working and let me know so I can investigate further.

Once we have figured the gallery issue out we can then move on to the rest of the problems and hopefully get them resolved for you.

Sorry to hear its still not working yet.

There have been reports on issues caused by Jetpack on the featured content and unfortunately Twenty Fourteen itself has a peculiar issue with resetting its transients.

These are being addressed by the respective teams and we should have updates to both soon.

Let me do some more testing on a live server with the theme and both Jetpack and FE plugins and see what I can figure out for you – will post back as soon as I can.

Regards,
Zulf

No problem at all.

Just going through the tests and wanted to check with you on your Jetpack settings.

Without activating Fourteen Extend could I ask you to activate Jetpack and connect your site to WordPress.com. Then check and confirm that you have both the Tiled Galleries and Carousel modules active – once done, verify if the issue with the check box for “Display all your gallery pictures in a cool mosaic.” is still there?

Also if you could retest the Gallery post and check on the second issue will appreciate your feedback.

My test post is here: http://wpdefault.com/test-gallery/ and I don’t seem to have any issues with both plugins activated.

Thanks,
Zulf

Hi Sandy,

No need to apologize, we all do that at some point – lol, I do that kind of thing almost too often.

Yes the issues with Jetpack are a known issue and fixes are already in place – as far as I’m aware we are just waiting on them to finish the beta testing and release the updates.

I’d fire before ditching Jetpack though – I believe it is only just getting better with more to come 🙂

Let me know if there’s anything else I can help with.

Regards,
Zulf.

P.S. Just recalled having seen the authors of Jetpack giving a link to the current beta version of the plugin – worth a try? Just have a look through their forum and you’ll see the link.

Should I go ahead and do this? I’ve been wondering if part of the problem is the hosting service.

I would say for your peace of mind and to avoid future frustration with other plugins not functioning as they should, yes do that.

Regards,
Zulf

Cool.

I’m marking this thread as resolved for now but if we are still having the same issue then please do feel free to open a new thread or respond here and I’ll follow up as soon as I can.

Regards,
Zulf