Support » Plugin: Jetpack by » Tiled and circular galleries via Jetpack not working

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  • Plugin Author Jeremy Herve


    I’m sorry to hear you’ve run into issues.

    Could you go to the Jetpack menu in your dashboard, and make sure that both the Carousel and Tiled Galleries are activated?

    Could you also try to deactivate all other plugins, one at a time, to make sure that there are no conflicts between Jetpack and another plugin?

    Hi Jeremy,

    I tried all of that but it’s still the same, I’m afraid.

    Plugin Author Jeremy Herve


    i ran some more tests on my end, and the problem seems to be linked to your theme: it includes an extension called “Cleaner gallery” that disables Jetpack Carousel.

    You can read more about it here:

    To solve the issue, could you try to install this small plugin? It will deactivate the Cleaner Gallery extension:

    Hi Jeremy, I tried that but no joy, I’m afraid. I was using the galleries and carousel without any trouble using Oxygen on, by the way.

    Any other suggestions?

    Plugin Author Jeremy Herve

    (@jeherve) uses a modified version of the Oxygen theme, without the Cleaner Gallery extension.

    But I did make a mistake in that small plugin. I fixed it now: could you tyr to install it again?

    Brilliant! You’re a star, thank you!

    It doesn’t work perfectly with circular galleries but I’m happy enough with the rectangles and squares.

    Plugin Author Jeremy Herve


    It doesn’t work perfectly with circular galleries

    Could you give me more details about this, so I can have a look?

    My mistake – it seems fine now. At first it looked as though not all the images had been included in the gallery (only 5 out of 9)and that the circles weren’t aligned. I’ve just tried it again with the post that happened with and it’s okay, all 9 in a perfect grid.

    Hi Jeremy, may I use this thread? I run into the same problem as Julie.
    I’ve been using tiled galleries without any problem until I changed theme.
    My beta page is

    Looking the source code I can see tiled-gallery.js is not loading but can’t understand why.
    Could you shed some light on the subject?

    thanks for your time!

    Plugin Author Jeremy Herve


    @cococo I’m not familiar with this particular theme, but if it includes a function that modifies the way the core WordPress galleries work, Jetpack Carousel and Tiled Galleries won’t work.

    Could you look for a function that changes the behaviour of the Gallery shortcode in your theme, and try to comment it out?

    Hi there,

    Well – I dont know if you can help me – I also have problems with Jetpack gallery.
    I would like to use the circle thumbnail type.. However it looks like this when I try

    I really hope you can help me !! I have used 3 days trying to find a solution.


    Plugin Author Jeremy Herve


    @saschalarsen Could you please start your own thread, as per the Forum Welcome?

    Thank you!

    Not sure if this is the best place to post this, but I just wanted to say a huge THANK YOU to Jeremy Herve for the solution posted here. I also had exactly the same problem with this theme and your solution was a huge relief for me to find! Thanks so much! 🙂

    Jetpack tiles options are not showing up for me as well using WP 2013 & 2014 theme. No plugins installed other than jetpack.. Do I have to turn on carousel for it to work?

    It’s a shame is doesn’t work smoother, especially since the wordpress android and iOS apps have options for it pre installed, which doesn’t make any sense at all. This should only appear in the Mobile App if the plugin exists..

    @native Imaging – as Jeremy posted above, please start your own thread if you need help. Aside from the forum guidelines, this thread is 10 months old referencing outdated versions of both WP and JetPack.

Viewing 15 replies - 1 through 15 (of 15 total)
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