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tiff files uploaded via gravity forms not showing in cart (3 posts)

  1. CanvasGiclee
    Member
    Posted 1 year ago #

    In my site customers can upload their images via gravity forms and then using the WooCommerce plugin have thumbnails displayed in the cart. The thumbnails work for png, jpeg/jpg, and gif, but when uploading any tiff/tif/TIF/TIFF image the thumbnail does not display and shows either an empty box or displays the alt = tif-thumb-doesnt-exist

    Is there a way to fix this or a way to have the image converted to jpg when it is uploaded through gravity forms?

  2. CanvasGiclee
    Member
    Posted 1 year ago #

    Also the link to the page is canvasgicleeprinting.com/order-online/

  3. thedonat
    Member
    Posted 1 year ago #

    Canvas...how did you get the thumbnail to show up in the cart??? I've been looking for that setting

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